Returns & Exchanges

At Aurivita, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and tagged fashion items. If your new piece doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the items in their original packaging, ensuring all designer tags remain attached and the garments are in unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it securely to your parcel, and drop it off at any authorized carrier location.

• 4.
  Refund Processing

  Once our quality control team inspects your return, we will issue a refund to your original payment method or ship your exchange within 3-5 business days.